Privacy Policy ghost installation wales cookies policy for website

 Last updated: October 5, 2026

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or use our website (the “Website”).

By using our Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Information You Provide

You may voluntarily provide information when you:

  • Create an account
  • Complete a contact or enquiry form
  • Subscribe to our newsletter
  • Purchase products or services
  • Contact us by email or through the Website
  • Participate in surveys, promotions, or other activities

This information may include your name, email address, telephone number, billing or delivery address, and other information you choose to provide.

Information Collected Automatically

When you use our Website, we may automatically collect certain technical information, such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website
  • General Website usage information

We may use cookies and similar technologies to collect this information.

2. How We Use Your Information

We may use personal information to:

  • Provide and operate our Website and services
  • Process orders and payments
  • Respond to enquiries and requests
  • Communicate with you about our services
  • Send marketing communications where permitted by law
  • Improve our Website, products, and services
  • Understand how visitors use our Website
  • Detect, prevent, and address fraud, security issues, or misuse
  • Comply with legal and regulatory obligations

We will only use your personal information where we have a lawful basis to do so.

3. Cookies

Our Website may use cookies and similar technologies.

Cookies are small text files stored on your device that help websites function properly and remember information about your visit.

We may use cookies for purposes including:

  • Essential Website functionality
  • Remembering preferences
  • Website analytics
  • Improving Website performance
  • Marketing and advertising, where applicable

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect Website functionality.

4. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary to operate our business, including:

  • Website hosting and technology providers
  • Payment processors
  • Analytics providers
  • Email and communication providers
  • Delivery or fulfilment providers
  • Professional advisers
  • Government authorities or law enforcement where legally required

Third-party service providers are expected to handle personal information in accordance with applicable privacy laws and appropriate security requirements.

5. International Data Transfers

Some of our service providers may process information outside the country in which you live.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is conducted in accordance with applicable data protection laws.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online is completely secure, and we cannot guarantee absolute security.

7. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

When information is no longer required, we will securely delete or anonymise it where reasonably possible.

8. Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Restrict or object to certain processing
  • Withdraw consent where processing is based on consent
  • Request a copy of certain personal information
  • Lodge a complaint with the relevant data protection authority

To exercise your rights, please contact us using the details provided below.

9. Marketing Communications

Where permitted by law, we may send you information about our products, services, offers, or updates.

You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the communication or by contacting us.

10. Third-Party Websites

Our Website may contain links to websites operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

11. Children's Privacy

Our Website is not intended to knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to remove the information where required.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements.

Any updated version will be posted on this page with a revised “Last updated” date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Website: ghostinstallation.wales
Business Name: Dash Install
Email: info@dashinstall.co.uk
Address:  Unit 3 Small Business Centre, Estate Road, Pontnewynydd, Pontypool, NP4 6AD​